FAQ's
How long does delivery take?
Depending on the shipping method chosen at checkout, delivery will either be Next Working Day or within 2-3 Working Days!
What shipping methods do you use?
We ship via Royal Mail and Evri and offer a variety of shipping methods at checkout.
Tracked24 - Next Working Day.
Tracked48 - 2-3 Working Days.
Evri Delivery - 3-5 Working days.
All orders are dispatched the next working day.
Do you offer refunds and returns?
We offer a 7 day returns policy, meaning you have 7 days from receiving your order to request a refund or an exchange! If you change your mind about an item, or your order does not fit, feel free to get in touch with us!
Can I cancel/change my order after it has been placed?
Once an order has been placed you will not be able to cancel or change your order as out team will begin processing your order right away. Once you receive your order, you will be able to request a return back to us. Feel free to get in touch!
Are your products authentic?
All our products are 100% authentic and are sourced either directly from the brands themselves, or from reputable suppliers. If you have any questions or concerns, feel free to get in touch!
I have received an incorrect or damaged order?
If you receive your order and it is damaged, or there are items missing, please get in touch with us as soon as possible so that we are able to resolve this issue for you!